Orders & Shipping
StoneGanics Orders & Shipping
USPS ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.
Thank you for shopping with StoneGanics!
All orders require a processing time of 1-2 business days.
*Since our products are handmade some infusions or blends may take up to 14 days. *
We offer shipping to all 50 states and Canada.
Shipping rates are based on your address, the weight and dimensions of the order.
Holiday shipping times may vary depending on the courier volume.
**Please be aware that due to COVID-19 shipping delays may occur in certain areas.**
For lost or stolen packages please contact the courier with your personal information and tracking number. Unfortunately, once an order is shipped it is the responsibility of the courier to deliver it accurately and we will not be permitted to communicate with the courier for you.
100% customer satisfaction guaranteed. We do not offer exchanges.
If there is any issue with your order, please contact us.
Please note, if you purchase a butter-based product and it is shipped to a warmer climate or during warmer months the butter may melt. Please store products in a cool dry area (do not refrigerate) for best results.
Should you have additional questions or concerns please feel free to contact us at firstname.lastname@example.org
For custom blends of butters, oils, or scrubs contact us at: